Diabetes Meal Plans (DMP) operating at diabetesmealplans.com, dmpmembers.com, and within digital and downloadable information products (menus, meal plans, programs, recipes, members discussion forums, emails, and other digital content), herein termed “The Websites,” is an online store and service that allows you to subscribe for information, order nutrition, health, and wellness programs, products, subscriptions online, services, courses and workshops run by DMP.
By using The Websites and reading/ using the information or placing product orders with us, you agree to accept the following Terms & Conditions, the Medical Disclaimer, the Privacy Policy and the Refunds Policy. Please be advised that we reserve the right to modify the terms of this agreement. By continuing to use The Websites after we post any such changes, you accept the modified terms.
Medical Disclaimer
INFORMATION PROVIDED ON THE WEBSITES IS NOT INTENDED TO BE TREATED AS MEDICAL ADVICE AND SHOULD NOT UNDER ANY CIRCUMSTANCES BE USED AS A SUBSTITUTE FOR A PROFESSIONAL DIAGNOSIS OR PROFESSIONAL MEDICAL TREATMENT OR ADVICE.
DMP encourages you to consult a healthcare professional if you intend to apply any information obtained from The Websites. If you choose to apply any information from The Websites, you do so of your own free will and accord, knowingly and voluntarily, and assume any and all risks by doing so.
Please read the full Medical Disclaimer here.
Product & Service Disclaimer
With respect to products and services sold on The Websites, DMP makes no representations or warranties, either expressed or implied, of any kind, except as expressly stated herein. In no event shall DMP, its partners, directors, officers, contractors, employees and representatives be liable for any direct, indirect, consequential, special, exemplary or other damages related to the information, products or services sold and offered on The Websites.
The information provided regarding food, nutrition, lifestyle, and diabetes health from The Websites should not be considered as any form of medical advice. Any information found on The Websites is for general informational purposes only and is not intended to treat, diagnose, prescribe or cure any ailment (even where such words are used in providing information, products or services).
Always check with your physician or healthcare team before applying any information your read on The Websites, before taking any products or following any and all advice provided on The Websites. Always consult your your physician or healthcare team before you start, stop or change anything that has been previously prescribed or before starting any new lifestyle or dietary protocol. Be aware that certain herbs, nutritional strategies, and holistic remedies are unsuitable to take with some forms of medication, or if you are pregnant or nursing and must always be cleared by your health professional before use.
If you choose to apply any information from The Websites, you do so of your own free will and accord, knowingly and voluntarily, and assume any and all risks by doing so.
ALWAYS CONSULT YOUR DOCTOR OR HEALTH PROFESSIONAL BEFORE COMMENCING ANY NEW NUTRITION OR HEALTH PROGRAM.
Privacy
We respect the privacy of our users. Please take a moment to review our Privacy Policy. If you have any questions or comments regarding privacy contact us.
Username and password
DMP considers registration information private, and maintains that the safekeeping of your username and password are your responsibility. We are not liable for any unauthorized use of your username and password.
Reviews, Comments, Email Contact
You acknowledge and accept that any user reviews, words of praise, feedback forms, surveys, or comments submitted to the The Websites, received via blog comments, email, in the DMP Members forum or submitted via survey forms may be used for marketing purposes without any further written permission from you.
Testimonials
While all testimonials on the DMP Websites are from real people, please be aware that any testimonials on The Websites may not reflect the results that you may achieve. Results may vary and your experience may not be similar to the experience of the user testimonials.
Commercial Use
All content on The websites and contained within digital products or programs, including any downloadable material is copyright to Diabetes Meal Plans and is not to be used for commercial use of any kind without seeking prior consent from Diabetes Meal Plans.
Being that the content is copyright, no exact duplication of content is allowed without; 1) prior consent; 2) providing an attribution link to the DMP website. If you choose to source information from the DMP websites, the proper conduct is to rewrite and reword any materials used and also provide an attribution link.
Copyright
This website is maintained by Diabetes Meal Plans. Unless otherwise indicated, we reserve all copyright in the content and design of this website. Diabetes Meal Plans owns all such copyright or uses it under licence or applicable law.
The material contained on this website is intended for personal use only. You may make a temporary copy of part or all of this website on your local computer for the sole purpose of viewing it and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed.
You may not otherwise:
- reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish or create derivative works from any part of the content or design of this website
- cause any of the material to be framed or embedded in another website or
- commercialise any products, information or services on this website
without our prior written permission or as permitted by the Copyright Act 1968. All requests and enquiries in relation to copyright must be in writing and directed via our help desk.
PAYMENT METHODS
Credit Cards
Credit card processing for our products and services is handled by Stripe services, which accepts all major credit cards. Purchases are further protected by a secure SSL certificate.
PayPal
Payment for products and services can be made via Paypal checkout, using funds or cards directly linked to your Paypal account and are protected by Paypals payment policies.
PRICING POLICY
The prices displayed on The Websites are quoted in US dollars.
MEMBERSHIP SUBSCRIPTION TERMS
By agreeing to purchase a subscription service you acknowledge that the subscription will be automatically deducted from your account each month or on an annual basis, dependent on your subscription terms.
All subscriptions are on an auto-renew basis. You can view your subscription status, renewal date, and cancel anytime from your account page inside the members site, or by contacting support at: [email protected].
Monthly subscriptions
Your direct debit will occur on a monthly basis. You can cancel your subscription anytime from your account page located in our private members site or by contacting support at: [email protected]. It is your responsibility to update or cancel your subscription before it renews. After your renewal transaction has been processed, we do not issue refunds. Your membership will remain active until it expires.
Annual subscriptions
Annual subscriptions are sent 3 reminders before renewal – 1 month, 14 days and 2 days prior to your direct debit. Please check your email inbox, spam box and other boxes to ensure you receive the notifications. Please note that DMP are not responsible to manage your finances, and with ample notice given about your renewing subscription, it is your responsibility to update or cancel your subscription before it renews. After your renewal transaction has been processed, we do not issue refunds. Your new annual subscription will remain active until it expires.
Cancellation of subscriptions
You can cancel your subscription anytime from your account page located in our private members site, or by contacting support at: [email protected]. However, please be aware that cancelling your subscription stops the autorenew but will not issue any refund from fees already paid. Whether you cancel one month after joining or half way through your membership subscription, your account will stay active until your membership expires.
All cancellations must occur before renewal takes place. If you cancel your subscription after your newly processed membership transaction occurs, you accept that no fees will be refunded, your new monthly or annual subscription will remain active until it expires.
Admin charge: whereby there is an extraneous reason where a refund may be warranted on an annual subscription, a minimum administration charge of $30 USD will be deducted from any refundable portion of payment.
NOTE: This extraneous reason does not include you did not see the reminder emails, did not use the service, forgot to cancel your subscription, or no longer want the service (unlike other companies who charge subscriptions without reminders, we do provide ample opportunity for you to cancel your subscription before it renews).
Please see our full refunds policy before purchasing anything from us.
Access
Customers must maintain an active membership subscription in order to access any membership content contained within the private members site. If a subscription is cancelled and membership expires, there will be no access to any previous, current or ongoing membership content, program or services.
Podcast Extras
Podcast extras and perks are available to customers with an active subscription membership only, including a monthly or annual subscription. They are not available to customers who purchase the T2Diet Program or Prediabetes Program, as these programs do not have access to the members library.
T2Diet Program and T2Diet Prediabetes Program Terms
The T2Diet Program and T2Diet Prediabetes Program are purchased as a one-time purchase, not a subscription. Upon purchase, access to the program is granted for the 16 week program, and 4 weeks after. Therefore, the total access time purchased is 20 weeks. After this, you can upgrade to a T2Diet monthly or annual subscription to maintain access to the program, along with accessing other exclusive members-only resources.
We do not offer a free trial period for the T2Diet Program or T2Diet Prediabetes Program, so you acknowledge that once you make the decision to join the program and your transaction is processed, we do not refund program fees for change of mind or any other reason.
T2Diet Program Terms (VIP Members)
VIP Members with Bonus Access and VIP GOLD Members have exclusive access to the T2Diet Program or T2Diet Prediabetes Program included in their membership subscription.
VIP Members with Bonus Access can be identified via the membership subscription ‘VIP Meal Planner’ or ‘VIP Meal Planner (Annual)’ or ‘VIP Member’ and is not to be confused with other VIP or annual membership subscriptions, which may be called a similar name (eg: VIP membership) but provide access to different programs, products or services.
From the member account page, the T2Diet Program or T2Diet Prediabetes Program may state ‘Lifetime Access’. However, customers who are VIP Members with Bonus Access (‘VIP Meal Planner’/’VIP Member’) and VIP GOLD Members must maintain an active subscription in order to obtain access to the T2Diet Program. Once a ‘VIP Meal Planner’, ‘VIP Member’ or a VIP GOLD Member subscription is cancelled and it expires, customers will no longer have access to the T2Diet Program or T2Diet Prediabetes Program.
If members choose to rejoin again on an annual subscription, they will not necessarily gain access to the T2Diet Program or T2Diet Prediabetes Program, as they would need to purchase a ‘VIP Meal Planner’ or ‘VIP Member’ subscription, which may only be available on a special offer; or a VIP GOLD Member subscription.
30 Day Turnaround Program Terms
The 30 Day Turnaround Program is purchased as a one-time purchase, not a subscription. Upon purchase, access to the program is granted immediately via our members site. After you complete the program, you can continue to access it anytime.
We do not offer a free trial period for the 30 Day Turnaround Program, so you acknowledge and accept that once you make the decision to join the program and your transaction is processed, we do not refund program fees for change of mind or any other reason.
4 Week Weight Loss Kickstart Program Terms
The 4 Week Weight Loss Kickstart Program is purchased as a one-time purchase, not a subscription. Upon purchase, access to the ‘live’ interactive program is granted for the 4 weeks of the program only, and includes prior access to the program for members who join as early birds. After the live interactive program ends, you can upgrade to a monthly or annual subscription to maintain access to the program, along with accessing other exclusive members-only resources.
We do not offer a free trial period for the 4 Week Weight Loss Kickstart Program, so you acknowledge and accept that once you make the decision to join the program and your transaction is processed, we do not refund program fees for change of mind or any other reason.
One-on-One Coaching with Dr. Jedha Terms
You acknowledge that working personally with Dr. Jedha is a form of nutrition and lifestyle coaching of a general nature that provides general guidance only, for the purpose of enhancing health. You acknowledge that coaching is not intended as a diagnosis, prescription or cure for any disease, mental or physical, and is not intended as a substitute for regular medical care. No medical procedures are performed and no medications are prescribed. Any information or guidance received is not intended to be treated as medical advice or replace professional medical treatment or advice. Any coaching guidance should be implemented in consultation with your medical doctor.
When you purchase coaching you accept responsibility for informing Dr. Jedha of all known physical and medical conditions, as well as any medications and supplements you may be taking and will keep Dr. Jedha informed of any changes.
One-on-One Coaching Zoom Calls Terms
All Zoom calls are held Tuesdays and Thursdays from 5pm to 10pm US Eastern Time, for a maximum of 30 minutes. You can book your preferred call time from your Private Coaching Area. If you need to reschedule, that’s fine, but rescheduling any calls must occur 24 hours prior to your call, otherwise the Zoom call is considered used. If you’re taking Gold Coaching, 3 x Zoom calls are included each quarter (3 months) with a zoom call allocated each month. Each call must be used within the allocated month. Calls do not carry over to the following month. 30 minute calls are not grouped together for a 60 minute call. All Zoom calls take place for a maximum of 30 minutes.
One-on-One Coaching Payment Terms
When you purchase one-on-one coaching, you acknowledge this is purchased as a monthly or quarterly recurring subscription, unless cancelled by you prior to renewal.
Subscriptions can be cancelled anytime from your account page, by letting Dr. Jedha know via your private message board or by contacting support desk: [email protected]. Subscriptions must be cancelled prior to renewal, so please bookmark your renewal date as no refunds are provided once transactions are processed. After your renewal transaction has been processed, we do not issue refunds on fees already paid.
Please be aware that cancelling your subscription stops the autorenew but will not issue any refund from fees already paid. If you cancel mid-month and do not utilize the message board, you acknowledge no monies are refundable to you.
Member Intake Data, T2Diet Health Data & Other Health Data Entries
When you join as a Member we ask you to fill in a form upon entry and we may ask you to fill in forms at follow-up intervals over time.
When you join the T2Diet Program, Prediabetes Reset Program or 30 Day Turnaround Program, we ask you to fill in a form at the beginning and end of the program; and if you continue as a member beyond the 16-week program, we may ask you to fill in forms at follow-up intervals over time.
We collect health information from Members and participants of the T2Diet Program/T2Diet Prediabetes Program/30 Day Turnaround Program for two purposes:
1) so we can improve our program and website and provide better services to our members
2) to track your progress in the interest of conducting scientific research (information related to this research may be published in scientific journals, on our website, online or in print. However, only anonymized data is used so your privacy and personal identity always remains strictly confidential)
By completing these forms and entering your data, you give your consent for DMP/Dr Jedha to use your anonymized data for research and development purposes. Each member/participant of the program is given a unique ID code, which keeps your privacy and personal identity strictly confidential. DMP would never share your personal identity publicly without your permission and consent.
CONTACT DETAILS
Please ensure that you give exact name and email address. Incorrect information may cause a delay in processing your order.
Site Availability
DMP strive to provide an active website free of technical errors or issues. However, we do not guarantee that The Websites will always be available, work, or be accessible at any particular time. Only users who are eligible to use The Websites may do so. DMP cannot guarantee that any products found on The Websites will work as advertised, or that they will give you the desired results.
Laws
This Agreement, its Terms & Conditions, Privacy Policy, Medical Disclaimer, Refunds Policy and the use of The Websites shall be governed by the laws in existence in Australia. You agree that any claim relating to The Websites and our information, products and services can only be dealt with in a court in the state of New South Wales, Australia.
Termination
DMP may terminate, suspend, or deny your access to all or part of The Websites for any reason at any time without notice. In the event of termination, you will no longer be authorized to access The Websites. You agree that DMP shall not be liable to you or any third-party for any termination of your access to The Websites. Disclaimers and limitations or liability set out in these terms and conditions will survive termination.
Your acceptance of these terms
By using The Websites, you signify your acceptance of these Terms & Conditions, the Privacy Policy, Refunds Policy and the Medical Disclaimer. If you do not agree to all these terms, please do not use The Websites. Your continued use of The Websites following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about these Terms & Conditions, the practices of The Websites, or your dealings with The Websites, please contact us at: [email protected]
Diabetes Meal Plans (ABN:25968844383)
This document was last updated on Feb 2023.