Diabetes Meal Plans (DMP) (ABN:81438771508) operating at diabetesmealplans.com, dmpmembers.com, and within digital and downloadable information products (menus, meal plans, programs, recipes, members forum, emails, and other digital content), herein termed “The Websites,” is an online store and service that allows you to subscribe for information, order nutrition, health, and wellness products, subscriptions online, services, courses and workshops run by DMP.
Sites Covered by this Privacy Statement
This Privacy Statement applies to all web sites, domains, information portals, and registries maintained by DMP.
Personal identification information
DMP may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit The Websites, register on The Websites, place an order, subscribe to the newsletter, fill out a form or survey, and in connection with other activities, services, features or resources we make available on The Websites.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit The Websites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to The Websites. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Reviews, Comments, Email Contact
Any user reviews, words of praise, or comments submitted to the DMP websites, received via email, or submitted to Survey Monkey (our subscriber/customer survey platform) may be used for marketing purposes without any further written permission from you.
Members-Only Web Site
Registration to the DMP members site (dmpmembers.com) is not accessible for the general public to use. However, members must register in order to gain access to the “members only” portion of the web site and to subscribe to specific meal plans, programs, courses, workshops, classes and so forth. During registration, Users must complete the registration form and create a user name and password. During registration Users are required to give us contact information. We use this information to contact Users about the products and services on our site in which Users have expressed interest, and to make special offers or share appropriate content.
Information provided inside the DMP members site is protected from public viewing by our membership application software. The membership application is used to create a member profile, and collect registration information. DMP members automatically are added to DMP members mailing list and the general DMP newsletter. By providing us with your personal information on the membership application, Users expressly consent to our storing, processing, and distributing your information for these purposes.
Members-Only Private Forums
We provide our members with a multi-tiered Discussion Forum that makes sharing information with administration staff and other members easy. To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.
The community forum is protected by our membership application software and is not available to the wider public. All contributions made in the forum are voluntary and submitted by Users at their own discretion. Voluntary contributions made in the forum are only available for viewing by other DMP members and administration staff. All voluntary contributions posted in the forum will remain on the forum and may possibly be viewed by future DMP members and administration staff.
Any information (including personal information) that you disclose in the DMP forum and members site can be read by other DMP members. Therefore you should exercise caution when deciding to disclose information about yourself or others in any type of forum online. DMP cannot and do not control the acts of others, and any information shared is information that other members can read, collect, circulate, and use. Given the international scope of DMP membership site, personal information may be visible to persons outside your country of residence, including to persons in countries that your own country’s privacy laws and regulations deem deficient in ensuring an adequate level of protection for such information.
Web browser cookies
How we use collected information
DMP may collect and use Users personal information for the following purposes:
- To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on The Websites.
- To improve The Websites – We may use feedback you provide to improve our products and services.
- To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other site features – To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails – We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the Users would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between The Websites and its Users, such as credit card transactions, happens:
1. Over an SSL secured communication channel and is encrypted and protected with digital signatures.
2. Via Paypal, who is responsible to protect your data.
3. Via Stripe, who is responsible to process your credit card and protect your data.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and The Websites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites and web browser cookies
Users may find advertising or other content on The Websites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from The Websites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to The Websites, is subject to that website’s own terms and policies.
We may allow third-party companies, including ad networks, to serve advertisements, providing other advertising services and/or collect certain information when you visit our website. Third-party companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website in order to provide advertisements about goods and services likely to be of interest to you. To learn more about Interest-Based Advertising or to opt-out of this type of advertising, you can visit AboutAds.info/choices or www.networkadvertising.org/choices/.
Google Analytics & Advertising
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of The Websites, to prepare reports on its activities and share them with other Google services.
Traffic data collected from The Websites is used for Google Adwords advertising and may include create advertising directed at User Demographics, Interests and Behavior. Google may use advertising cookies to enable the use of advertising features The Websites may use including:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
Users can choose to opt-out of all Google browser cookies at anytime by visiting this link.
Personally identifiable information (PII) including, but not limited to, email addresses, telephone numbers, and credit card numbers are not collected or used for advertising purposes. No PII is used with remarketing lists, cookies, data feeds, or other anonymous identifiers. The Websites do not share any PII with Google for advertising purposes.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at The Websites from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on The Websites.
Terms and Conditions
DMP has specific Terms and Conditions and Users that choose to use The Websites agree to those terms and conditions by doing so.
Your acceptance of these terms
By using The Websites, you signify your acceptance of this policy, the terms and conditions, and the medical disclaimer. If you do not agree to all these terms, please do not use The Websites. Your continued use of The Websites following the posting of changes to this policy will be deemed your acceptance of those changes.
Diabetes Meal Plans (ABN:81438771508)
This document was last updated on July 6 2017.