Diabetes Meal Plans do not offer free trials for memberships, programs, products or services.
Diabetes Meal Plans offers non-tangible irrevocable digital products and services that are exclusively available to paid members only immediately after payment. Therefore, we do not issue refunds once the transaction is processed and your membership, program, product or services have been granted/ delivered. As a customer you are responsible for understanding this before purchasing any item from our site.
Please ensure you read our sales pages, understand the inclusions of the memberships, programs, products and services you are seeking to purchase, and contact us BEFORE purchasing if you have further questions: [email protected].
We only offer DIGITAL PRODUCTS and SERVICES so when you purchase, you’re an instant member of our private members community and have instant access to exclusive member resources and content that the general public cannot access.
If you decide it’s not right for you or you change your mind after purchase, it’s too late.
Please ensure you read our sales pages, understand the inclusions of the memberships, programs, products and services you are seeking to purchase, and contact us BEFORE purchasing if you have further questions: [email protected].
MEMBERSHIP SUBSCRIPTION RENEWALS
Some memberships are sold as auto-renew subscriptions. You can view your subscription status and renewal date from your account page inside the members site.
Monthly subscriptions: Your direct debit will occur on a monthly basis. You can cancel your subscription anytime from your account page located in our private members site or by contacting support at: [email protected]. However, please be aware that cancelling your subscription stops autorenew but will not issue any refund from fees already paid, your membership will stay active until your membership expires. It is your responsibility to update or cancel your subscription before it renews. After your renewal transaction has been processed, we do not issue refunds on fees already paid.
Annual subscriptions: Annual subscriptions are sent 3 reminders before renewal – 1 month, 14 days and 2 days prior to your direct debit. Please check your email inbox, spam box and other boxes to ensure you receive the notifications. Please note that DMP are not responsible to manage your finances, and with ample notice given about your renewing subscription, it is your responsibility to update or cancel your subscription before it renews. After your renewal transaction has been processed, we do not issue refunds. Your new annual subscription will remain active until the membership expires.
You can cancel your annual subscription anytime from your account page located in our private members site or by contacting support at: [email protected]. However, please be aware that cancelling your subscription stops the autorenew but will not issue any refund from fees already paid. Whether you cancel one month after joining or half way through your membership subscription, your account will stay active until your membership expires.
All cancellations must occur before renewal takes place. If you cancel your subscription after your newly processed membership transaction occurs, you accept that no fees will be refunded, your new annual subscription will remain active until it expires.
Admin charge: whereby there is an extraneous reason where a refund may be warranted on a VIP annual subscription, an administration charge of $30 USD will be deducted from any refundable portion of payment.
*NOTE: This extraneous reason does not include you did not see the reminder emails, did not use the service, forgot to cancel your subscription, or you no longer want the service.
T2Diet Program and T2Diet Prediabetes Program Terms
The T2Diet Program and T2Diet Prediabetes Program are purchased as a one-time purchase, not a subscription. Upon purchase, access to the program is granted for the 16 week program, and 4 weeks after. Therefore, the total access time purchased is 20 weeks. After this, you can upgrade to a T2Diet monthly or annual subscription to maintain access to the program, along with accessing other exclusive members-only resources.
We do not offer a free trial period for the T2Diet Program or T2Diet Prediabetes Program, so you acknowledge and accept that once you make the decision to join the program and your transaction is processed, we do not refund program fees for change of mind or any other reason.
One-on-One Coaching with Dr. Jedha Terms
When you purchase one-on-one coaching, you acknowledge this is purchased as a monthly recurring subscription, unless cancelled by you prior to renewal.
All Zoom calls must be used within the month allocated/paid for. If for any reason you cannot or do not attend, these calls do not cross over to another month.
Subscriptions can be cancelled anytime from your account page, by letting Dr. Jedha know via your private message board or by contacting support desk: [email protected]. Subscriptions must be cancelled prior to renewal, so please bookmark your renewal date as no refunds are provided once transactions are processed. After your renewal transaction has been processed, we do not issue refunds on fees already paid.
Please be aware that cancelling your subscription stops the autorenew but will not issue any refund from fees already paid. If you cancel mid-month and do not utilize the message board or attend the Zoom calls, you acknowledge no monies are refundable to you.
Please ensure you read our sales pages, understand the inclusions of the products and services you are seeking to purchase, and contact us BEFORE purchasing if you have questions.